If you didn't follow the Shkreli story too closely this documentary will bring some interesting parts of it to light, e.g. He constantly livestreamed and took calls from random people. It is mostly about the public scandals surrounding him.
The main journalist who practically stalked Shkreli for a year has nothing meaninful to add. Whilst an interesting angle, nothing came of his efforts and didn't deserve a good chunk of the documentary. Instead he too just got caught up in the public drama and failed to do any meaningful journalism.
The documentary attempts psychoanalysis via the people that knew him personally, however this just ends showing people that keep empathising with him. What about the people that were hurt by his actions?
A question that I wanted answered was "how many people did he kill because people couldn't afford medication?"
Instead you have his friends and ex-girlfriends saying what a sweet misunderstood guy he is; if you ignore the psychopathy he is actually quirky and likeable. The interesting angle here is how various people have failed to apply any ethical standards to their personal relationships. Several women wanted to date him only after he became known as a menace and just ignored his other actions.
Because he was so reviled by everyone the new perspective the documentary is trying to bring is to paint him as "only human". The real discussion to be had is about the US healtcare system and how Shkreli has become a symbol of bad things can get. There's the briefest talk about that.
At the end it's still not clear what is driving Shkreli, other than a desire for quick money, or what makes him so callous.
