Trolls_Suck_Ass

What does IMDb do about trolls?
Our staff reviews posts that users report as abusive. Our staff has the ability to delete a single post, to delete a whole thread, or to block a user who has a record of continual abuses. Moderators are forced to make tradeoffs between censoring a viable but harshly stated opinion, encouraging open discussion, removing valuable discussion, and sparing people from hurt feelings. Because of the complicated factors in deciding whether or not to remove a post, our staff will only remove a post when it clearly violates our Terms and Conditions.
Policing abusive reports isn't always effective in reducing negative behavior. Removing abusive posts may be delayed due to backlogs or technical difficulties. Removing an inappropriate discussion may actually encourage a troll, because he likes the attention from the moderator. Some trolls actually make a game out of testing what behavior will and will not get the attention of the moderator.

Because it is so difficult to reduce the amount of troll behavior by removing posts, IMDb is also committed to building software which encourages safer and more vibrant discussion. We have built an ignore feature into our discussion boards that allows you as a user to ignore individual users that you believe to be trolls. Read more about the ignore feature.

Users can also choose to go through a process of additional authentication . This process uses a third party (such as a credit card company), to verify that the user is who he says he is. The additional authentication is purely voluntary and will help IMDb produce features to reduce the amount of spam, trolling and other malicious or disruptive activity on our site over time.

Please remember: the best way to deal with trolls is to ignore them.