Geoff D

It's a bit like the AI absolutely hating Tom Arnold in True Lies

Infallible Presence

Well, besides being dullards, it may be some of those apps that some use? But since I'm not part of those, I don't know if the videos can only be viewed in "portrait" mode, or if people are just lazy when making them?

kevin87

My reasoning would be that if they shoot it portrait/tall then they have to hold the phone the normal way to watch it and it appears bigger, wide means you have to turn it and it makes the video look smaller because the height is lower and more dead space to the side.

I remember AFV used to tell people to turn their phones so it'd be widescreen to fit TVs lol

Infallible Presence

Most people just seem to always forget that their phone's resolution is much higher than what their puny little screen can show. Plus, if they don't like the empty space: crop it out later. My phone a can record in 8K if I choose it. Though it takes around 200mb for every 30 seconds.

Tboneator64

Thank you! Submitted with the long wait caveat in mind!!

CHEERS!

mikesncc1701

They're taking their time but I'm cool with it. Finally got an email saying my replacement will be shipped this week. Surprised the program is still in place after this long but good on them.

YodasFootPowder

Just got the email today that my replacement disc is on the way. Started the process in mid-late Feb... lol! Now here's hoping the disc doesn't show up scratched.

DVDFreaker12345

I do not want to deal with the disc replacement so luckily, I just bought the last copy sealed with the yellow UPC code on E-Bay so if anyone do not want to do the disc replacement, you can try looking for the yellow UPC code on E-Bay

kevin87

I tried Amazon twice and kept getting the original version, then I tried Target and got a yellow version. The pictures here showed a big yellow UPC sticker on the case but what I got was just a more toned down yellow on the back artwork. Like how the Star Trek movies were doing purple for updated versions with 4K codes instead of HDX.

mikesncc1701

Got my replacement in the mail today. Glad that's over with.

YodasFootPowder

My replacement arrived the other day. Total time from start to finish was probably around 3 months.

Tboneator64

I got this email from Paramount a couple of weeks back:

Paramount Consumer Support
· Tue, Jun 17 at 4:47 p.m.
Message Body
Dear Customer,

Thank you for reaching out. We apologize that you are unable to enjoy the movie. Please provide the information below so we may be able to assist you.

Please confirm proof of purchase:
o Retailer:
o Product:
o UPC:
o Player Make:
o Player Model:
o Picture of receipt and/or product:

Also, please confirm the firmware on the player is up to date. If not, please perform the requisite software updates.

If assistance is needed in performing the updates, we are happy to help once the player make, and model is provided.

Sincerely,

Customer Service

What does the make model of my Player have to do with anything in regard to missing dialogue? Also, I'm not willing to update any firmware (Again, what does that have to do with anything in regard to missing dialogue?) as I've read reports about updated firmware eliminating Multi-Region playback capability, which my SONY x700 4K player has!

Frankly, I'm a bit confused. Any thoughts?

CHEERS!

Tboneator64

I ended up replying with the following:

Paramount Replacement Program Customer Service,

Below is the info for my Titanic 2023 4K release:

Please confirm proof of purchase:
o Retailer: Amazon.ca/Canadian Collections
o Product: Titanic (2023 Canadian 4K release)
o UPC: 1 9132925791 3
o Player Make: Sony
o Player Model: UBP-X700
o Picture of receipt and/or product: (Picture of Order Details and Product included in attached files below!)

I hope this is sufficient!



The waiting begins!

CHEERS!

emailking

You can just tell them your firmware's up to date, they'll never know.

Sopranogl

I'm just now learning about the error on the 4K. The case for replacement disc features a YELLOW U.P.C.? Is that correct?

sfmarine

That is correct. I received the original UPC and sent it back to Amazon. Although, someone did mention receiving the corrected version without the yellow UPC. It’s a toss up and I guess the only way to know for sure is to check the disc.

My replacement disc came from Paramount after 6 months and it was scratched all to hell. I knew it was pointless to reach out to them again. Hoping for closure one of these days.

Sopranogl

Thank you for commenting. Truth be told, I haven't even opened my copy of Titanic on 4K. My plan is simple: Buy three copies from Amazon...and keep ONE -- one with a yellow U.P.C.

Cheers!

kevin87

I got multiple from Amazon and they were all the white UPC, I got one off Target and it was yellow. The original ones were just a new UPC sticker on the plastic but now it was the color of the actual UPC.

I noticed the yellow UPC version has a little bit of the ship cut off at the bottom and the white UPC has more of the top cut off.

Sopranogl

Thanks for the tip.

Tboneator64

Thanks. I'll remember that if they press me regarding the firmware!

CHEERS!