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We currently assume that every 0-10 rating scale survey is an NPS question and display the NPS score on the survey result page. We shouldn't make this assumption, as people might use this scale for other questions, e.g. Robbie on this survey here.
So we should only show the NPS score where we know it's an NPS question, either because the user told us so, or we don't give them the option to change the question wording. This needs a bit of design consideration.
The text was updated successfully, but these errors were encountered:
We currently assume that every 0-10 rating scale survey is an NPS question and display the NPS score on the survey result page. We shouldn't make this assumption, as people might use this scale for other questions, e.g. Robbie on this survey here.
So we should only show the NPS score where we know it's an NPS question, either because the user told us so, or we don't give them the option to change the question wording. This needs a bit of design consideration.
The text was updated successfully, but these errors were encountered: