8000 [Bug] Don't calculate NPS score for non-NPS questions · Issue #19500 · PostHog/posthog · GitHub
[go: up one dir, main page]
More Web Proxy on the site http://driver.im/
Skip to content

[Bug] Don't calculate NPS score for non-NPS questions #19500

New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

< 8000 div class="d-flex flex-items-center"> Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Open
annikaschmid opened this issue Dec 22, 2023 · 0 comments
Open

[Bug] Don't calculate NPS score for non-NPS questions #19500

annikaschmid opened this issue Dec 22, 2023 · 0 comments
Labels
bug Something isn't working right feature/surveys

Comments

@annikaschmid
Copy link

We currently assume that every 0-10 rating scale survey is an NPS question and display the NPS score on the survey result page. We shouldn't make this assumption, as people might use this scale for other questions, e.g. Robbie on this survey here.

So we should only show the NPS score where we know it's an NPS question, either because the user told us so, or we don't give them the option to change the question wording. This needs a bit of design consideration.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
bug Something isn't working right feature/surveys
Projects
None yet
Development

No branches or pull requests

1 participant
0