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Description
Description
Checking airtime balance fails with the error "We received no response from Safaricom. We don't think this transaction worked. Please try again"
Steps to reproduce
- Open stax app.
- On the sim screen click Check balance.
- Pay attention to the transaction details page.
Expected result
A confirmation message is received and transaction details are displayed successfully on the screen.
Actual result
Failed screen appears with the error "We received no response from Safaricom. We don't think this transaction worked. Please try again"
Link to screenshots/screen recordings
Suggested solution
No response
Device name
Xiaomi-Readmi 10C
Android OS
12
App version
1.19.6
Config version
20230223000057
Is your phone dual SIM or single SIM?
Dual SIM
Which telco are you using for this transaction?
Safaricom
Stax device ID or email address
cd34e3c1f210911a