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Description
Thank you for providing feedback. For me to be able to address your issue, I need detailed information. Below is what I request and an example.
Needed Information
Your setup
- Full description of your computer and operating system.
- What version of Kinect v2 drivers (or SDK) you have installed.
- What version of Max you have installed and if it is registered.
- What version of the dp.kinect2 external you are using.
Steps to reproduce your issue
- Detail every step needed to create your issue.
- If your issue was discovered in Max with a patch, please save a small patch that demonstrates the problem. Save it on the internet and provide a link to it.
- List every patch opened, button clicked, menu chosen, option selected, etc.
- Turn on the attribute @verbose=1 to receive additional debug information.
- Detail what was the bad result and what is the expected good behavior
- In the Max console window, copy the first group of messages from dp.kinect2 which provide version information and settings. Also include any later diagnostic/error messages you find; they will be in yellow or red color.
Example...
Setup
Clevo P150em laptop with 16 GB RAM, 500GB SSD drive, Intel i7-3720QM cpu
Windows 8.1 x64 with all current updates
Installed Kinect 2.0 Public Preview SDK
Installed Max 6.1.7 x64 and it is registered
Using dp.kinect2 version 1.0.1
Steps
- Download this patch http://example.com/mypatch.zip
- Unzip and save the patch to a dire 4DB5 ctory
- Open mydemopatch patch
- Click the green button
Result:
No depth matrix is output and there is an error in the Max window "Error 4123"
Expected:
A depth matrix to be output