8000 invalid domain counted as "soft bounce" · Issue #1463 · knadh/listmonk · GitHub
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invalid domain counted as "soft bounce" #1463
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@MaximilianKohler

Description

@MaximilianKohler

Version:

  • listmonk: [v2.5.1]
  • OS: [ubuntu]

I guess it's because Amazon SES is labeling it as "bounceType": "Transient", and that's what listmonk is reading? If so, perhaps the solution is to read the "status code" instead?

  "bounce": {
    "timestamp": "2023-08-17T14:40:18.000Z",
    "bounceType": "Transient",
    "feedbackId": "01110184444444444444436605-000000",
    "reportingMTA": "dns; amazonses.com",
    "bounceSubType": "General",
    "bouncedRecipients": [
      {
        "action": "failed",
        "status": "5.4.4",
        "emailAddress": "eg@gmail.ocm",
        "diagnosticCode": "smtp; 550 5.4.4 Invalid domain"
      }
    ]
  },
  "notificationType": "Bounce"
}

EDIT:

Relevant links I could find:

In my opinion, this is more of an error on Amazon's end (misclassifying), so I'll find a way to contact them as well.

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