Results-oriented, well-established, and self-motivated IT professional with the demonstrated ability to analyze, troubleshoot, and resolve issues; identify and proactively address potential problems; and design systemic approaches to creating secure networking and data infrastructures.
Network & Systems Administrator (Apr 2022 - Jan 2024)
- Managed entire Casino IT infrastructure (Hardware & Software)
- Created and maintained Disaster Recovery and Business Continuity Plans
- Mentored and supervised IT personnel to improve professional knowledge and skills
- Monitored and administered ~70 servers, ensuring updates and upgrades
- Managed physical networking infrastructure including fiber/copper cabling and rack equipment
- Planned and executed major Casino IT projects with budgets up to $1,000,000+
- Maintained backup and recovery systems using various tools (Veeam, Rubrik, etc.)
Network & Systems Specialist (Jan 2020 - Apr 2022)
- Ensured functionality of all systems through regular updates and security patches
- Identified and remediated vulnerabilities using tools like Tenable and Tanium
- Created and maintained IT documentation and network diagrams
- Managed virtual and physical servers
IT Support Specialist II (Nov 2017 - Jan 2020)
- Led the 2016 Server Migration Project upgrading 70+ servers
- Performed regular server maintenance and troubleshooting
- Monitored IT ticketing system and resolved escalated issues
- Implemented networking infrastructure including copper and fiber
IT Support Specialist I (Jan 2016 - Nov 2017)
- Provided frontline technical support for hardware and software issues
- Ensured network, system, and data availability through preventative maintenance
- Created documentation for help desk staff
- Hyper-converged Infrastructure: Design, implementation, and management of VMware vSphere environments, including ESXi, vCenter, and vSAN
- Networking: Juniper and Cisco routing/switching, VLANs, ACLs, QoS, SD-WAN implementation, network security, and troubleshooting
- Storage Solutions: SAN/NAS configuration, RAID architecture (0, 1, 5, 6, 10), storage optimization, and data protection strategies
- Windows Server Administration: Active Directory, Group Policy, DNS, DHCP, file services, and server hardening across Server 2008-2022
- Backup & Recovery: Implementation and management of enterprise backup solutions including Veeam, Rubrik, and Backup Exec Veritas with disaster recovery planning and testing
- Containerization: Docker ecosystem administration including container networking, volume management, Docker Compose, Portainer, and deployment on various platforms including Unraid and Raspberry Pi
- Scripting & Automation: Development of PowerShell, Python, and Bash scripts for system automation, reporting, and administrative tasks
- Database Management: SQL Server and MySQL administration, performance tuning, backup/recovery, and security hardening
- Security & Compliance: Vulnerability scanning and remediation using Tenable, Tanium, and SIEM tools with CVE tracking and compliance reporting
- Team Leadership: Leading, mentoring, and supervising 10+ IT personnel across various roles and skill levels with focus on professional development and career growth
- Service Management: Implementing ITIL best practices for incident, problem, change, and service request management to improve service delivery and customer satisfaction
- Process Improvement: Designing and implementing streamlined IT workflows and standard operating procedures that reduce resolution times and increase operational efficiency
- Strategic Planning: Developing IT roadmaps aligned with business objectives, identifying technology gaps, and planning infrastructure improvements
- Enterprise Projects: Successfully led and executed major IT infrastructure projects with budgets exceeding $1M, including server migrations, network upgrades, and security implementations
- Resource Planning: Expert allocation of human, financial, and technical resources to ensure project success while maintaining operational continuity
- Documentation: Creating comprehensive project documentation including requirements, technical specifications, implementation plans, and post-implementation reviews
- Stakeholder Management: Effective communication with executive leadership, vendors, and cross-functional teams to ensure alignment and successful project outcomes
- North Georgia Technical College
- Associate of Science in Computer Information Systems
- GPA: 3.85
- Networking Specialist Program
- CompTIA Server+ (June 2024)
- CompTIA Security+ (June 2024 - June 2027)
- CompTIA Network+ (May 2024 - June 2030)
- CompTIA A+ (March 2024 - June 2030)
- CompTIA ITF+ (March 2024)
- TestOut Network Pro (November 2013)
- TestOut PC Pro (April 2014)
A comprehensive Active Directory reporting tool that generates detailed snapshots of your AD environment. Features both a PowerShell script and a user-friendly GUI to collect and visualize information about admin memberships, servers, users, computers, and BitLocker status.
A modern, comprehensive display testing application designed to help users evaluate and diagnose various aspects of their displays. From dead pixels to response time, this tool provides a suite of tests to ensure your display is performing optimally.
An interactive web application designed to help users test and analyze keyboard input with precision. Provides comprehensive key press tracking, visualization, and educational information about keyboards and typing.
A feature-packed PowerShell GUI tool for spreadsheet operations with no Excel dependency. Includes backup functionality, spreadsheet combining, SKU list processing, label creation, and configuration management.
I'm always interested in discussing new technologies, networking solutions, and IT infrastructure projects. Feel free to reach out via email or connect with me on LinkedIn.