8000 Even simplest Mermaid Diagram is not working on hosted getoutline.com · Issue #9264 · outline/outline · GitHub
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Even simplest Mermaid Diagram is not working on hosted getoutline.com #9264

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avibathula opened this issue May 20, 2025 · 11 comments
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bug more information needed This issue will be automatically closed unless more details are provided

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@avibathula
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avibathula commented May 20, 2025

Is there an existing issue for this?

  • I have searched the existing issues

This is not related to configuring Outline

  • The issue is not related to self-hosting config

Current Behavior

I am new user of outline and created a new document and added a mermaid block of code

graph TD
A --> B;
B --> C;
C --> A;

which should show like

graph TD
    A --> B;
    B --> C;
    C --> A;

Loading

But on getoutline.com, as soon I set the block to mermaid and click anywhere else in doc, the clode block is vanishing.

Expected Behavior

Mermaid based code block shows as it is showing above.

Steps To Reproduce

2025-05-20_13-37-30.mp4

Environment

- Outline: getoutline.com (so i presume the latest and the greatest)
- Browser: Edge Browser Version 136.0.3240.76 (Official build) (arm64)

Anything else?

No response

@avibathula avibathula added the bug label May 20, 2025
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linear bot commented May 20, 2025

@tommoor
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tommoor commented May 20, 2025

There aren't wider issues with this right now, I'd check in your console for errors and if any extension might be blocking the functionality

@tommoor tommoor added the more information needed This issue will be automatically closed unless more details are provided label May 20, 2025
@avibathula
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avibathula commented May 20, 2025 via email

@tommoor
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tommoor commented May 20, 2025
Image

Then look at the console tab for errors

< 8000 /option>

@avibathula
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LOL ... I didnt realize you were mentioning about browser console.

I tried it and there were no errors showing in the console. See attached screen capture.

2025-05-20_17-26-19.mp4

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tommoor commented May 21, 2025

Strange, next best guess would be a browser extension then. Are you able to view the diagram in the docs?

https://docs.getoutline.com/s/guide/doc/diagrams-KQiKoT4wzK

@avibathula
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avibathula commented May 21, 2025

Yes - I can view the diagram when I open the link you showed. It is read only for me - but I can view it.

Image

@avibathula
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Any update?

@tommoor
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tommoor commented May 22, 2025

Afraid not, I cannot reproduce and there have been no other reports.

Is it deleted or just hidden?
Does the diagram appear in HTML export?

@avibathula
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Wow - I didn't expect it - but YES - the diagram appear in HTML export..

It actually has many of them as I have tried it so many times and all of them showed up in HTML export.

@tommoor
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tommoor commented May 27, 2025

So they are just hidden in the doc, perhaps you can see which css is hiding them in the developer console and share a screenshot of that. You can also try a different browser as this is likely a browser extension or ad blocker of some sort hiding the content.

@tommoor tommoor closed this as not planned Won't fix, can't repro, duplicate, stale May 27, 2025
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