Labels · appn-anu/tickets

BUG

Something isn't working

CRIT

CRITICAL

DEBUG

FIXED

when an issue has been fixed, is waiting on confirmation by the server and should be closed on OK.

Followup is required at a later time, either because waiting on something or will require checking.

Extra attention is needed

INACTIVE

Equipment is not currently in use, issues are not critical

intermittent error, self assign if you want the spam

INVALID

This doesn't seem right

chamber is on kill cycle

Chamber undergoing maintenance/testing, so is likely to trigger alerts, which can be ignored.

OK

for when an item isnt resolved but has been responded to and is in progress

TEST

WARNING

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