8000 Onboarding Experience Study for Knative Eventing · Issue #130 · knative/ux · GitHub
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Leo6Leo opened this issue Apr 24, 2024 · 8 comments
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Onboarding Experience Study for Knative Eventing #130

Leo6Leo opened this issue Apr 24, 2024 · 8 comments
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@Leo6Leo @zainabhusain227 @firatbezir @mmejia02
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priority/important-longterm Important over the long term, but may not be staffed and/or may need multiple releases to complete. triage/accepted Issues which should be fixed (post-triage) user research ux Indicates this is related to user experience

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@Leo6Leo
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Leo6Leo commented Apr 24, 2024

Onboarding new end users into Knative Eventing, which utilizes event-driven architecture (EDA), poses significant challenges due to the complexity of the system and technical nature of current documentation.

This project will investigate the barriers to smooth user onboarding and sustained engagement through extensive interviews with new, current, and past users.

The objective is to produce a report that details the end-user journey and implement actionable steps such as producing onboarding contents to enhance the onboarding process and overall user experience.
@Leo6Leo Leo6Leo added triage/accepted Issues which should be fixed (post-triage) priority/important-longterm Important over the long term, but may not be staffed and/or may need multiple releases to complete. ux Indicates this is related to user experience user research labels Apr 24, 2024
@Leo6Leo
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Leo6Leo commented Apr 29, 2024

Application for LFX mentorship 2024 Term 2:
This is primarily a research project and we would like to see how different candidates would approach the question of: How can we better the user experience of new end users within Knative Eventing?

To see how you would approach this issue, you will submit a research plan which should contain:

  • What are your research goals
  • What research methods would you use to meet these goals and why?
  • How are you planning on recruiting participants
  • How will you know the study was successful (think: Key Performance Indicators)
  • What would be the timeline of this project? (keep in mind that LFX is a 12 week program)
  • What ethical concerns and considerations do you have?
  • The plan can be as long or as short as you need it to be.

Submit this plan as your cover letter. There is no need to write a regular cover letter for this application, only the research plan and resume.

Submission Process:
Please send your application via email to both myself @Leo6Leo and (leoli@redhat.com) and @mmejia02 (mariana.mejia@ocadu.ca) by the time stated on LFX

Selection Process:
We will be anonymizing your research plans and grading them. This will make the process transparent. We will then be looking at resumes which for obvious reasons cannot be anonymized, but we will not be placing a great emphasis on past experience.

We will be factoring to an extent previous experience with open source, cloud technologies, user experience and user research. The reason we will not be placing a large emphasis on past experience is that this is meant to be a beginner friendly project, and we wish to give people that are completely new to the space a chance!

@Leo6Leo Leo6Leo moved this from Ice Box to Ready to Work in UX WG Roadmap Apr 29, 2024
@UtkarshUmre
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This project looks interesting, and I would like to work on it in LFX Mentorship.

@Leo6Leo
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Leo6Leo commented May 17, 2024

For this project, the application review process/policy is:
Leo Li and Ali Ok would love to offer help to review your proposal drafts before the deadline, if you want, and will provide high-level suggestions based on your draft.

To help keep the final review process unbiased, the other mentor Mariana Mejia will not be reviewing anything before the proposal deadline, so please direct all your drafts and questions towards Leo.

After the deadline, Leo will collect all the submissions received and anonymize them before sharing them with Mariana and the other UX WG leads. Mariana and the other UX WG leads will then evaluate the anonymous proposals, and the overall best proposal will be chosen. For purposes of fairness, Leo will not be involved in the final evaluations as he will be the only person who knows which proposals were written by which people.

We encourage interaction between the mentor and mentees, so we encourage you to reach out to us (Leo Li and Ali Ok) to gain some early feedback on your proposal before your final submission!

@Nihit25
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Nihit25 commented May 17, 2024

Hello @Leo6Leo @mmejia02
This project looks really interesting and fascinating to me, I really look forward to contribute to this project and I'll try my best to contribute to this project in best possible ways.

@Nihit25
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Nihit25 commented May 21, 2024

@Leo6Leo I would like to get feedback on the proposal I have prepared for this project.. Should I send the proposal to your email leoli@redhat.com for early feedback?

@hetvilodaya
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Hello @Leo6Leo & @mmejia02 , I am Hetvi Lodaya from India. I recently came across this project and am intrigued by it. I would love to contribute to this project as this project perfectly aligns with my goals and skills. I will be sending my proposal as soon as possible. Would love to connect with you and understand more about this project.

Thanks and Regards.

@firatbezir
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Hi @Leo6Leo and @aliok,

I’m excited to let you know that I’ve finished my research proposal to address the issues you've stated here! It covers my goals, research methods, participant recruitment, KPIs, timeline, and ethical considerations.

I’d love to get your feedback on it before I submit. Your suggestions would be super helpful to make sure it aligns with the project’s objectives. You can find it at your email address you've stated here.

I’m looking forward to hearing your thoughts!👀

@Leo6Leo
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Leo6Leo commented May 27, 2024

Please don't forget to submit your application on the LFX portal too, so you will be in the LFX system!

This was referenced Jul 1, 2024
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@zainabhusain227 zainabhusain227 self-assigned this Sep 3, 2024
firatbezir added a commit to firatbezir/knative-ux that referenced this issue Nov 23, 2024
@firatbezir
Create README.md
d406f0a 
This commit adds the README.md file for the Knative Eventing Onboarding Research project. The README serves as the central navigation point for the research materials and includes:

An overview of the project goals and outcomes.
- A table of contents aligning with the research report structure.
- Links to individual sections, including findings, recommendations, and methodologies.
- References to the GitHub Project Board for task tracking and the related issue (knative#130).
@firatbezir firatbezir mentioned this issue Nov 23, 2024
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@Leo6Leo Leo6Leo

@zainabhusain227 zainabhusain227

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Labels
priority/important-longterm Important over the long term, but may not be staffed and/or may need multiple releases to complete. triage/accepted Issues which should be fixed (post-triage) user research ux Indicates this is related to user experience
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@Leo6Leo @zainabhusain227 @firatbezir @UtkarshUmre @Nihit25 @hetvilodaya @mmejia02
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